Privacy Policy

Overview

Sierra October LLC ("Sierra October," "we," "us," or "our") operates the website sierraoctober.com. This Privacy Policy describes how we collect, use, and safeguard information you provide when you contact us or interact with our website. We take your privacy seriously and handle your information with the same discipline we bring to client engagements.

Information We Collect

We collect information you provide directly to us. Specifically, when you submit an inquiry through our contact form, we collect:

• Full name
• Company name
• Email address
• Phone number
• Project details or inquiry description

We do not collect any information automatically beyond standard web server logs (IP address, browser type, pages visited, timestamps) retained by our hosting provider, Cloudflare, Inc. We do not use cookies for tracking or advertising purposes. We do not collect sensitive personal data such as financial information, government identification, or health data.

How We Use Your Information

Information you submit through our contact form is used solely for the following purposes:

• To respond to your inquiry and assess whether an engagement may be a fit
• To schedule and conduct an introductory consultation if applicable
• To communicate with you about our advisory services
• To maintain records of business correspondence

We do not use your information for marketing to unrelated third parties, and we do not sell, rent, or trade your personal information under any circumstances.

How We Share Your Information

We do not sell or share your personal information with third parties for their own purposes. We may share your information only in the following limited circumstances:

• Service Providers: We use Resend (resend.com) to deliver email notifications from our contact form. Your submission is transmitted to Resend solely for the purpose of delivering the message to us. Resend does not use your information for any other purpose.
• Hosting Infrastructure: Our website is hosted on Cloudflare Pages. Cloudflare processes web traffic as part of its standard hosting and security services. See Cloudflare's Privacy Policy for details.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid legal process, to protect the rights or safety of Sierra October LLC or others, or to enforce our terms.

Data Retention

We retain contact form submissions and related correspondence for as long as reasonably necessary to maintain business records and respond to follow-up inquiries. If you request deletion of your information, we will remove it from our active records within 30 days, except where retention is required by applicable law or legitimate business necessity.

Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. Our website is served exclusively over HTTPS. Contact form submissions are transmitted via encrypted connections to our email delivery provider. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any future communications from us

To exercise any of these rights, contact us at sales@sierraoctober.com. We will respond to your request within 30 days.

Children's Privacy

Our services are directed exclusively to business professionals and organizations. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information to us, please contact us and we will promptly delete it.

External Links

Our website may contain links to external sites (such as LinkedIn profiles). This Privacy Policy applies only to sierraoctober.com. We are not responsible for the privacy practices of external websites and encourage you to review their policies independently.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website after any changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.